Privacy & Cookies Policy

Last updated: 2nd February 2026

SPARKS PILATES LTD respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and how cookies and tracking technologies are used on our website.

Who We Are

SPARKS PILATES LTD is the data controller for personal data collected through this website and our services.

Email: info@sparkspilates.com
Website: https://www.sparkspilates.com/

What Information We Collect

We may collect:

Contact details (name, email address, phone number)
Booking and account information
Health or injury information you choose to share (to support safe participation)
Website usage data, such as pages visited, device type, browser information and IP address

We only collect data that is necessary and relevant.

How We Use Your Information

Your information is used to:

Manage bookings, payments and client accounts
Deliver classes and services safely
Communicate important updates about your bookings or the studio
Improve our website and services
Measure website and advertising performance (where consent has been given)
Meet legal and regulatory obligations

Bookings & Payments

We use Mindbody to manage bookings, client accounts and payments. When you book with us, your personal data is processed securely through Mindbody, who acts as a data processor on our behalf.

Analytics & Advertising

We use tracking tools to understand how our website is used and to measure the effectiveness of our advertising.

Google Analytics helps us understand how visitors interact with our website (for example, which pages are visited and how long users stay).
Meta Platforms tracking tools (such as the Meta Pixel) help us measure ad performance and show relevant ads to people who may be interested in our services.

These tools may use cookies and similar technologies. Analytics and marketing tracking is only activated where you have given consent.

Cookies Policy

Cookies are small text files stored on your device when you visit a website. They help the site function properly, remember your preferences, and provide insights into how the site is used.

Cookies We Use

We use the following types of cookies:

Essential Cookies
These are necessary for the website to function correctly (for example, security and core functionality). These cookies cannot be switched off.

Analytics Cookies
Used to understand how visitors use our website, helping us improve performance and user experience (e.g. Google Analytics).

Marketing Cookies
Used to measure advertising performance and help deliver relevant ads (e.g. Meta ads tracking).

Managing Your Cookie Preferences

When you first visit our website, you will be asked to accept or manage cookies via our cookie banner.

You can:

Accept or reject analytics and marketing cookies
Change your preferences at any time via Cookie Settings (linked in the site footer)
Disable cookies through your browser settings (note: this may affect site functionality)

Health Information

Any health or injury information you provide is used only to support your safety and tailor sessions appropriately. This data is treated as sensitive and accessed only when necessary.

Data Sharing

We only share personal data with trusted service providers where needed, including:

Booking and payment platforms
Website hosting and IT providers
Analytics and advertising platforms

We do not sell your personal data.

International Data Transfers

Some service providers may process data outside the UK. Where this happens, appropriate safeguards are in place to protect your information in line with UK data protection law.

Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Restrict or object to certain processing
Withdraw consent at any time (including for cookies and marketing)

To exercise your rights, contact us at info@sparkspilates.com.

You may also raise a concern with the UK Information Commissioner’s Office.

Updates to This Policy

We may update this policy occasionally. The latest version will always be available on our website.