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Terms & Conditions

Last updated: 5th June 2026

These Terms & Conditions apply to all classes, memberships, services, bookings and use of the Sparks Pilates website.

 

By booking with us or attending a session, you agree to the terms below.

About Sparks Pilates

SPARKS PILATES LTD operates a boutique Pilates studio in the UK, offering group classes, memberships and 1:1 services.

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All bookings, memberships and payments are managed via our online booking platform, powered by Mindbody.

Bookings & Client Accounts

  • All sessions must be booked in advance through our booking system

  • You are responsible for ensuring your contact details and health information are accurate and up to date

  • Your account is personal to you and must not be shared

We reserve the right to cancel or refuse bookings where necessary for safety, capacity or operational reasons.

Payments & Pricing

  • Payment is required at the time of booking unless stated otherwise

  • All prices are shown in GBP and include VAT where applicable

  • Prices, class formats and packages may change from time to time

  • Confirmed bookings will not be affected by future price changes.

Memberships

Memberships are designed for regular attendance and offer ongoing access to weekly classes.

Membership Terms

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  • Memberships are non-transferable and non-refundable

  • Memberships renew automatically unless cancelled in line with the stated notice period

  • Unused classes do not roll over unless clearly stated

  • Memberships cannot be paused unless agreed in advance (e.g. exceptional circumstances)

  • By purchasing a membership, you agree to the recurring payment terms shown at checkout.

Pay-As-You-Go Classes & Class Packs

Pay-as-you-go classes and class packs are ideal for flexible or occasional attendance.

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  • Class packs are non-transferable

  • Expiry dates apply and are shown at the time of purchase

  • Unused classes expire automatically and cannot be extended unless stated otherwise

Cancellations & No-Shows

Cancellation terms are clearly displayed at the time of booking and within your Mindbody account.

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By booking a class or session, you agree to the cancellation policy in place, including:

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  • Late cancellation charges

  • No-show charges

  • Notice periods required for refunds or credits

Late Arrivals

To protect client safety and class flow:

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  • Late arrivals may not be permitted once a class has started

  • Missed classes due to late arrival may be charged in full
     

Please arrive on time and ready to begin.

Health, Safety & Participation

By attending a class or session, you confirm that:

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  • You are fit to participate

  • You have disclosed any injuries, medical conditions, pregnancy or changes to your health

  • You understand that participation is at your own risk
     

Instruction is provided for general well-being and guidance only. Always work within your own limits.
 

We reserve the right to modify or stop participation if we believe it is unsafe to continue.

Studio Etiquette

To maintain a calm and welcoming studio environment:

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  • Please follow instructor guidance at all times

  • Respect other clients, staff and studio property

  • Mobile phones should be silenced during sessions
     

We reserve the right to refuse service to anyone whose behaviour is disruptive or inappropriate.

Personal Belongings

SPARKS PILATES LTD is not responsible for loss or damage to personal items brought into the studio. Please keep belongings with you or store them securely.

Changes to Classes & Services

We may occasionally need to:

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  • Change instructors, class times or formats

  • Cancel classes due to unforeseen circumstances
     

Where possible, we will provide notice and suitable alternatives.

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Website Use & Intellectual Property

All content on this website (including text, images and branding) is owned by SPARKS PILATES LTD unless otherwise stated.

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You may not copy, reuse or distribute website content without prior written permission.

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Privacy & Data Protection

Your personal data is handled in accordance with our Privacy & Cookies Policy, which explains:

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  • What information we collect

  • How it is used

  • How cookies and tracking technologies work

  • Your rights under UK data protection law

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Please read this policy carefully alongside these Terms & Conditions.

Liability

To the fullest extent permitted by law:
 

  • Participation in Pilates classes, strength training sessions, workshops, and any other activities provided by SPARKS PILATES LTD involves physical activity and carries inherent risks, including the risk of injury, illness, or other adverse physical outcomes.
     

  • Clients participate voluntarily and acknowledge that they are responsible for ensuring they are medically fit to take part in any activity offered by SPARKS PILATES LTD.
     

  • Clients must complete all required health screening forms and disclose any relevant medical conditions, injuries, pregnancy status, or other circumstances that may affect their ability to participate safely.
     

  • Clients agree to follow all instructions, guidance, recommendations, and safety procedures provided by SPARKS PILATES LTD and its instructors at all times.
     

  • If a client experiences pain, discomfort, injury, illness, or any change in their physical condition that may affect safe participation, they should immediately stop the activity and inform their instructor.
     

  • SPARKS PILATES LTD does not guarantee that participation in its services will be free from risk and accepts no liability for injury, loss, or damage arising from the inherent risks of physical exercise, except where caused by the negligence of SPARKS PILATES LTD or where liability cannot legally be excluded.
     

  • Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
     

  • By booking or attending any class, clients confirm that they have read and accepted the studio's health screening requirements, participation terms, and any separate waiver or informed consent documentation that may be required.

Insurance

SPARKS PILATES LTD maintains appropriate insurance cover for the services it provides, including public liability and professional indemnity insurance where applicable.
 

All instructors delivering classes, sessions, and related services are appropriately qualified, insured, and authorised to provide instruction within their area of expertise.
 

While SPARKS PILATES LTD takes reasonable steps to provide a safe training environment, participation in physical exercise carries inherent risks. Clients remain responsible for ensuring they are medically fit to participate, accurately disclosing any relevant health conditions or injuries, and following all instructions, guidance, and safety recommendations provided by instructors.
 

The existence of insurance cover does not limit or remove a client's responsibility to exercise within their own capabilities and to stop participation if they experience pain, discomfort, injury, illness, or any other condition that may affect their ability to participate safely.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be handled exclusively by the courts of England and Wales.

Contact Us

If you have any questions about these Terms & Conditions, please contact:
info@sparkspilates.com

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